What is it?

The legal department itself has internal resources. These represent capabilities and talents that exist within the department or the department’s employees. These can be either tangible or intangible and contribute to the overall success of the legal department.


Why is it important?

Recognizing and utilizing internal resources can lead to impacts to both the bottom line and psychological impacts that positively affect culture For example, someone within a department can share their expertise with a certain piece of technology by holding a training which makes the entire team more effective users of that technology. Or a solution being used by one person may be beneficial if implemented in the department as a whole. These resources may already exist in the department and they should be captured and utilized more broadly.


Subcategories of Legal Department Internal Resources

Strategic Planning

Strategic planning is an organization’s process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy. It may also extend to control mechanisms for guiding the implementation of the strategy. It is executed by strategic planners or strategists, who involve many parties and research sources in their analysis of the organization and its relationship to the environment in which it competes.

Strategy has many definitions, but generally involves setting strategic goals, determining actions to achieve the goals, and mobilizing resources to execute the actions. A strategy describes how the ends (goals) will be achieved by the means (resources). The senior leadership of an organization is generally tasked with determining strategy. Strategy can be planned (intended) or can be observed as a pattern of activity (emergent) as the organization adapts to its environment or competes.

Resource Management

In organizational studies, resource management is the efficient and effective development of an organization’s resources when they are needed. Such resources may include the financial resources, inventory, human skills, production resources, or information technology (IT) and natural resources. Resource Management provides you with an overview of everyone and everything involved in your project; It enables utilization planning; It makes the planning and management process more transparent; It helps you see problems before they start.

Legal Staffing & Recruiting Services

Staffing is about filling short-term positions or hiring candidates for particular projects. Moreover, staffing is faster than the recruiting process because it is about hiring for a specific position or for a short-term employment. On the other hand, recruiting is more about hiring a person for a permanent role.

Satisfaction Surveys

Customer satisfaction (CSAT) surveys are used to understand your customer’s satisfaction levels with your organization’s products, services, or experiences. The legal departments customers and clients are the other employees of the business. It is important to conduct these surveys so the legal department can understand how their services are being received and how they could be improved.

Operations & Technology Roadmaps

A roadmap is a strategic plan that defines a goal or desired outcome and includes the major steps or milestones needed to reach it. It also serves as a communication tool, a high-level document that helps articulate strategic thinking—the why—behind both the goal and the plan for getting there.

Legal Education & Learning Management

A learning management system (LMS) is a software application for the administration, documentation, tracking, reporting, and delivery of educational courses, training programs, or learning and development programs. The learning management system concept emerged directly from e-Learning. The main objective of Learning Management Systems is to enhance the learning process. A Learning Management System not only delivers content, but also handles registering courses, course administration, skill gap analysis, tracking, and reporting.

Other Education and Training (MS Office, Efficiency, Business Acumen, etc.)

Training is teaching, or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies. Training has specific goals of improving one’s capability, capacity, productivity and performance. These trainings are often not related to the law but are essential for members of the legal department.

Change Management

Change management (sometimes abbreviated as CM) is a collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change. The most common change drivers include: technological evolution, process reviews, crisis, and consumer habit changes; pressure from new business entrants, acquisitions, mergers, and organizational restructuring. It includes methods that redirect or redefine the use of resources, business process, budget allocations, or other modes of operation that significantly change a company or organization. Organizational change management (OCM) considers the full organization and what needs to change, while change management may be used solely to refer to how people and teams are affected by such organizational transition. It deals with many different disciplines, from behavioral and social sciences to information technology and business solutions.

Networking and Legal Operations Professional Orgs

A professional association (also called a professional body, professional organization, or professional society) seeks to further a particular profession, the interests of individuals engaged in that profession and the public interest. These organizations can serve as great ways to share best practices, meet others in your industry and stay up to date with the latest trends and developments within the industry.